Tire & Glass Repair
Members are financially responsible for cosmetic or minor damages that occur during the rental, including but not limited to:
- Windshield repair/replacement
- Wheel/tire damage
Costs for tire and glass repair can vary by market and are calculated based on retail repair pricing + labor, and billed upon inspection. See more about protection plan exclusions.
All vehicle repairs and services are to be conducted at your local Whip office only*. Members should escalate all maintenance concerns by texting Whip at 240-716-6058. Whip will not reimburse drivers that seek their own maintenance solutions, and any instance in which this has been done is grounds for membership termination.
Members that rent a Whip vehicle agree to mandatory service appointments every 60 days or 10,000 miles, whichever comes first. See more about Service Appointments.
*Drivers in remote markets should let Whip know of any maintenance issues immediately by texting us at 240-716-6058, so that we can direct you to our local maintenance partners.