Dropping Off a Whip
Members are required to drop off their vehicle by 10am (local time) on the return date to the same location that it was picked up from. Members can also return their vehicle early and may be eligible for a prorated refund for time unused.
Vehicles should be returned clean with at least a half tank of gas or battery charge, and all personal property should be removed. Whip does not have a lost and found and is not responsible for lost or damaged items after returning the vehicle. Security deposits are returned to members 10 business days after a vehicle is returned with no damage or outstanding invoices.
Members are required to return vehicles to the original pickup location. Failure to return a vehicle may result in fees of up to $500, assessed at our discretion based on the circumstances. Non-compliance may also result in suspension or termination of membership.
In-Store Locations
Members can drop off their vehicle at any time between 9am and 5pm (local time), no appointment is required.
The member and Whip agent will do a thorough walk through of the vehicle to note any interior or exterior damage, as well as the odometer and fuel/charge readings to assess any applicable fees to be invoiced.
Remote Locations
Members renting in remote locations must text us at 240-716-6058 to schedule their drop off Monday through Friday from 9am to 5pm (local time).
Once at the drop off location, the member will do a thorough walk through of the vehicle to note any interior or exterior damage, as well as the odometer and fuel/charge readings, and fill out a condition report.